FAQs

What are the different types of TRUsox that one can buy?

TRUsox comes in three different varieties

How do I maintain my TRUsox?

We realise that you’d like your TRUsox to lasts for many many years and if you follow these maintenance instructions carefully, the they will surely last that long. You can was your TRUsox in a machine with cold water (not warmer than 30 degrees) or you could hand wash them as well.

To keep the softness intact, you can use a fabric-softener, but please DO NOT use bleach as that would permanently damage the non-slip pads.

How do I order TRUsox?

You can order directly from the website by going to the ‘Shop’ section on the website.

What is the 2.0 IN//EXtech?

TRUsox are made with the revolutionary IN//EXtech – non-slip pads that secures your footwear and doesn’t slide. The IN//EXtech is activated when you perspire, acclimatizing to your feet from the get-go.

How long will it take to deliver my TRUsox?

Ideally, it takes about 4-5 days for your TRUsox to be delivered. Although, you could mention your postal code here to find out exact delivery time. For more information, you can head to the ‘Shipping’ section on the website.

Can I return my TRUsox?

Unfortunately, we don’t offer any refunds or returns. We are, however, happy to offer an exchange service in case you order the wrong size. You can reach out to us at CustomercareIndia@trusox.com explaining your issue and we will solve it.

Is there Cash on Delivery (COD)?

As of right now, we don’t have the option of COD, but we are working to make it happen!